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Writer's pictureReetika Gupta

Bystander Training: Must-Know Intervention Techniques for Sexual Harassment Prevention (2024)


Bystander Training: Must-Know Intervention Techniques for Sexual Harassment Prevention (2024)
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Introduction

Sexual harassment, a pervasive issue that ranges from unwanted advances to offensive comments, continues to plague workplaces, educational institutions, and public spaces. Its prevalence underscores the urgent need for effective strategies to combat and prevent such behaviour. While traditional approaches have focused on victim support and legal measures, a growing recognition of the bystander's role in prevention has led to the emergence of bystander training. By empowering individuals to intervene safely and effectively, bystander training offers a promising avenue for creating safer environments for all.


Understanding Bystander Intervention

Bystander intervention involves taking action when witnessing or becoming aware of harassment. It can be categorised into three main types:

  • Direct Intervention: This involves confronting the harasser or directly supporting the victim. It requires a careful balance of assertiveness and safety, ensuring that actions do not escalate the situation.

  • Indirect Intervention: Sometimes, a direct confrontation may not be feasible or safe. In such cases, creating a distraction or seeking assistance from a third party, such as a manager, security personnel, or a trusted friend, can be effective.

  • Post-Incident Support: After an incident, offering emotional support to the victim and ensuring that the harassment is reported to the appropriate authorities are crucial steps. Bystanders can also help create a supportive environment by speaking out against harassment and advocating for change.


For bystanders, understanding these types of intervention helps in choosing the most appropriate response based on the context, their own comfort level, and the safety of all involved. It's important to remember that safety and self-care are paramount. Bystanders must also be mindful of their emotional well-being and potential risks associated with intervention.


Effective Intervention Techniques


  1. Direct Intervention

    When choosing to confront a harasser directly, safety is paramount. Approach the situation with respect and assertiveness, addressing the behaviour without escalating tension. For instance, calmly stating that the behaviour is inappropriate can sometimes deter the harasser.For example, if a coworker is making offensive jokes about a colleague’s appearance, you can approach them privately and say, “Those jokes are inappropriate and hurtful. Please stop.” This approach allows the harasser to reflect on their behaviour without feeling attacked.

    Offering support to the victim is equally important. Check in with them, validate their experience, and provide reassurance. Let them know you're there for them and offer to accompany them if necessary.


  2. Indirect Intervention

    If direct intervention feels unsafe or impractical, creating a distraction can be a useful tactic. This might involve shifting the focus of the conversation, engaging the harasser in a different activity, or making a joke to disrupt the situation.For instance, if a customer is making inappropriate comments toward a female employee, you could step in and ask the customer for their order, shifting the focus and diverting attention from the harassment.

    Additionally, involving a third party, such as a manager, security guard, or a trusted friend, can help in managing the situation and ensuring it is addressed appropriately.


  3. Post-Incident Support

    After an incident has occurred, supporting the victim through emotional reassurance is vital. Listen without judgement, provide a safe space for them to express their feelings, and encourage them to report the incident if they feel comfortable.

    Ensuring that the appropriate authorities are informed helps in addressing the issue and preventing future occurrences. If the victim is hesitant to report the incident, offer to assist them in doing so.


Overcoming Challenges

Many potential intervenors face barriers such as fear, uncertainty, or doubts about their effectiveness. Common fears include concerns about retaliation, the possibility of escalating the situation, or feeling unprepared to handle the situation.

To overcome these challenges, building confidence through training and practice is essential. Developing assertiveness skills and understanding intervention techniques can empower bystanders to act decisively. Practising these skills in a safe environment, such as role-playing exercises, can also help in reducing anxiety and improving response efficacy.

Additionally, it's important to remember that intervention doesn't always require direct confrontation. Sometimes, indirect actions, such as creating a distraction or seeking help from a third party, can be effective.

By addressing these challenges and building confidence, bystanders can play a vital role in preventing and addressing harassment.


Accessing Help and Resources

If you or someone you know has experienced sexual harassment, it is important to reach out for help. Support is available through various national and local services, as well as legal and organisational channels that can provide guidance, protection, and assistance. Below are some key resources:


National Helplines:

  • National Commission for Women Helpline: 7827170170 – A 24-hour helpline offering support and advice for women facing harassment.

  • Women Helpline: 181 – Provides crisis intervention and support to women experiencing harassment or abuse.


Local Crisis Centers: 

To locate crisis centers in your area, use online directories or contact local government agencies. Many centers offer immediate support, counseling, and guidance for victims of harassment. http://www.ncw.nic.in/helplines


Legal Aid Organizations:

  • National Legal Services Authority (NALSA): NALSA Website – Offers free legal services to those in need, including victims of sexual harassment.

  • State Legal Services Authorities (SLSA): SLSA Directory – Provides local legal aid and assistance in every state.


Additional Resources:

  • She-Box: She-Box Website – An online complaint management system where victims of workplace sexual harassment can register complaints, ensuring that they reach the relevant Internal Complaints Committee (ICC) or Local Complaints Committee (LCC).

  • Local Complaints Committee (LCC): NCW Website – Find more information on the Local Complaints Committees that handle workplace harassment complaints in organizations without an Internal Complaints Committee.


Remember, seeking help is a crucial step in healing and addressing the issue. These resources are here to support you in taking action and ensuring a safer environment for everyone.


Conclusion

Bystander training is a critical tool in preventing sexual harassment. By equipping individuals with the knowledge and techniques to intervene effectively, we can create safer and more inclusive environments. Everyone has a role to play in addressing and preventing harassment. By learning and sharing these skills, we contribute to a collective effort to foster respect and safety. Engaging in bystander training not only empowers individuals but also strengthens our communities. Let's commit to making a difference and creating a world free from sexual harassment.

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